Database Specialist

Japanese American National Museum

Database Specialist

Visitwww.janm.org/jobs/ for application form. EOE. 
Compensation 
$15.00-18.00/hour DOE 
Requirements/Other 
No Paid Relocation 
Benefits: M, D, V, FSA, ERISA 403(b), 12 holidays, sick/vacation time, parking, discounts in museum store and Chado tea room. 
Some Flexibility in Scheduling days of work 
How to Apply 
Submit: Cover Letter, application and resume with salary history & references 
Japanese American National Museum 
Attn: Human Resources, Re: Database Specialist 
100 N. Central Ave, Los Angeles, CA 90012 
Email: hr@janm.org Fax (213) 830-5673 
Japanese American National Museum 
(http://www.janm.org/) 
SUBJECTS: ASIANS/PACIFIC ISLANDERS 
JOB TYPE: DEVELOPMENT/FUNDRAISING 
LOCATION: CALIFORNIA 

Los Angeles, California 
Background 
An affiliate of the Smithsonian Institution and AAM accredited, the Japanese American National Museum (www.janm.org) is recognized as one of the nation’s premier cultural museums. In 2010 the Japanese American National Museum received America’s highest honor for museums, the federal IMLS National Medal. The National Museum is located adjacent to the Metro Gold Line in the Little Tokyo/Arts district in downtown Los Angeles, a neighborhood that has experienced an exciting revitalization with diverse new restaurants, shops, luxury apartments, and nightlife. 
The mission of the Japanese American National Museum, home of the National Center for the Preservation of Democracy, “is to promote understanding and appreciation of America’s ethnic and cultural diversity by sharing the Japanese American experience. Based in the historic Little Tokyo neighborhood, it has a nation-wide focus and international base of support. 
Job Summary 

The Database Specialist maintains the accuracy and integrity of the National Museum’s fundraising and constituent relations management (CRM) database system. S/he is the primary database administrator and works closely with other departments who utilize and/or support the database system, including, but not limited to Finance, Visitor Services, Museum Store, Executive Office, IT and External Relations Unit. Proactively identify, research and analyze new prospects, provide training and instruction to new staff database users. Troubleshoots and consults with vendor as needed. 
Reports To 


Bachelor’s Degree and at least 4 years of successful database administration experience, preferably in museum or arts setting and 2 years supervisory experience. Willingness to learn and apply new skills. Ability to work well under pressure to meet deadlines. Excellent organizational skills and be detail oriented. Strong proofreading skills. Professional phone manner is essential. Demonstrate commitment and flexibility at all times in order to ensure high quality service. Ability to adjust and provide appropriate action when unanticipated need arises. Knowledge of Japanese American history, culture and surnames a plus. Excellent communication and negotiation skills. Must be able to provide courteous and effective service to donors, supporters, co-workers, volunteers and the general public. Must be familiar with Raiser’s Edge, experience with Altru a plus. Computer literate, Internet savvy, and experience with Gmail, MS Word, Excel, and Power Point preferred



Responsibilities 
1. Maintains data integrity of the museum’s donor database system through regular audits, updates and cleanings. 
2. Serves as a resource for all data entry staff to ensure that information is entered accurately and consistent with established standards. Conducts regular quality assurance audits and take corrective action when necessary. 
3. Provide accurate and timely reports, lists, and data analysis as requested. 
4. Works closely with other museum departments and staff who use and/or support the functions of museum’s database (IT, Finance, Visitor Services, Museum Store, Web, and Development) to ensure smooth operations. Trouble shoots when necessary and consults with vendor (Blackbaud) for solutions when necessary. 
5. Serves as Museum’s database system administrator, providing rights usages, training and hands on support to staff users as needed. Creates and maintains written instructions and training materials for various department staff members who use the database. Responsible for training new staff users on database and conducting annual training/re-fresher training for all staff and volunteers accessing database. Occasional weekend and evening hours. 
6. Conducts monthly reconciliation with Finance department. 
7. Proactively identify, research and analyze new prospects and create prospect profiles for use by development staff and other solicitors (board members, committee volunteers). 
8. In partnership with the Director of Development Administration and VP, External Relations, assigns viable donor prospects to appropriate solicitors, helps develop solicitation strategies and tracks results . 
9. Design reporting tools and mechanisms to create, maintain and monitor health of donor pipeline that is consistent with goals and targets of Development team. 
10. Develop policies, procedures, standards and tools to ensure a robust prospect management system and train development staff and other users on best practices. 
11. Staff members must be able to work with visitors of all ages to support the various events sponsored by the National Museum. Each staff member will be expected to work a minimum of three museum-wide events per year: 
a) National Museum’s Annual Gala Dinner and Silent Auction- (off-site) typically held in the Spring (April-May) 
b) National Museum’s Family Festival Day- Oshogatsu Family Day (January) or Natsumatsuri Family Festival (August) 
c) Target Family Free Days – Free Admission Family Days sponsored by Target held on select 2nd Saturdays of the month.